Privacy statement

In this document, Stichting De Kinderartsenpraktijk (hereinafter referred to as “the Foundation”) provides information on how it handles your personal data, which it will receive in the course of its activities. Due to the sensitive nature of this data, the Foundation places a high priority on privacy.
The Foundation is the data controller responsible for the collection and use of your data. In this privacy statement, you can read what personal data the Foundation processes and for what purposes. It also outlines your rights. If you have any questions or wish to exercise your rights, please contact us using the contact information below.

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Contact Information

You can reach the foundation by phone at: 010-3033253 or 020-3030660
You can email us at: bestuur@dekinderartsenpraktijk.nl.
On the website www.dekinderartenpraktijk.nl, you’ll find more information about Stichting De Kinderartsenpraktijk

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To whom does this privacy statement apply?
This privacy statement applies to all patients of the foundation. In addition, this privacy statement applies when you visit the website, are a former patient, wish to become a patient, or wanted to become a patient but ultimately did not, or when the foundation acts on behalf of your healthcare provider.

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Your personal information

To provide the care that best suits your situation, the pediatrician will talk with you. During this consultation, the pediatrician will ask you various questions. These questions will concern your health status, medication use, care needs, and preferences—to the extent necessary for the indicated or desired care—as well as your own capabilities. In addition, you may be asked to provide other personal information, including: your name, address, date of birth, account number, phone number, and email address. If you receive treatment, this information will be recorded in your medical record.

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Consent

The foundation may not process your personal data without a legitimate basis; a legitimate basis is required. This often stems from the treatment agreement or a legal obligation. Sometimes it is based on your explicit consent. You may withdraw your consent at any time. For minors under the age of 12, I request consent from a parent, guardian, or legal representative. For minors between the ages of 12 and 16, we request consent from both the minor and the parent, guardian, or legal representative. If you do not agree, or if you withdraw your consent, the foundation will not be able to serve you properly. Providing quality care depends entirely on having access to all necessary and/or relevant information. Furthermore, the pediatrician is required to create a medical record to ensure the quality of current and future care. If the pediatrician does not have sufficient information to provide responsible care, the pediatrician will inform you of this.

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The De Kinderartsenpraktijk Foundation handles your personal information with care

The foundation handles the information it receives from you with care. The foundation has implemented technical and organizational measures to prevent unauthorized parties from gaining access to this information. As healthcare providers, pediatricians are bound by professional confidentiality, which means that, as a general rule, no information may be disclosed to third parties. In addition, pediatricians do not transfer personal data to any country outside the European Economic Area (EEA). In exceptional cases, other healthcare providers may need to quickly access your medical records, for example, in emergencies. To comply with its accountability obligations, the foundation maintains records of data processing activities and any data breaches.

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How does Stichting De Kinderartsenpraktijk use the information it receives from you?

The pediatrician uses the information she receives from you to form a picture of your health situation and to provide you with the best possible care that you want or need. The pediatrician will only disclose the personal data received from you to third parties in connection with the instructions you have given the pediatrician to perform certain care tasks on your behalf. The pediatrician will only share this information with these third parties to the extent that you have given your consent or they are directly involved in your treatment and actually need this information to provide the necessary care or the care you have requested.

Specifically, your personal data is processed in the following situations, among others:

– Start of care

Before care begins, you must provide your BSN number. The pediatrician must verify this number against your identification document. No copy or scan of the document will be made. The pediatrician will also request your medical records from your previous healthcare provider.

– Reference

In some cases, it may be necessary to refer you to another specialist. The pediatrician will only provide the necessary personal information to this specialist. If you make an appointment with this specialist, this will be considered as your consent to the exchange of personal information.

– Payment

The foundation uses your information to send an invoice for the treatment to your insurer or to you directly. This may also be done through a factoring company or an administrative office. The invoice includes your name, address, and contact information, as well as a breakdown of the treatment. These invoices are retained for accounts receivable purposes. If an invoice remains unpaid after multiple reminders, your information may be shared with third parties for debt collection purposes.

– Health insurance provider

If you are insured, the foundation will share your personal data with your health insurer. It will only share the necessary information. The health insurer may also request information about insured individuals for verification purposes. Depending on the type of investigation, the foundation must provide the requested data. In doing so, it will always prioritize your privacy.

– Reporting Incidents

If, unexpectedly, something has gone wrong with the protection of your personal data (or if there is a suspicion that this is the case) and this may pose a high risk to your rights and freedoms, we will notify you as soon as possible. In some situations, an incident must be reported to the Dutch Data Protection Authority.

– Processor

It may be necessary to share data with third parties, such as an IT service provider or an administrative office. If this third party qualifies as a data processor, we will enter into a data processing agreement with that party to ensure that your privacy is protected.

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‍How long does the De Kinderartsenpraktijk Foundation retain your data?

Your personal data will not be retained for longer than is necessary under applicable laws and regulations. Under the WGBO, healthcare providers are required to retain medical records for 20 years from the date of the last update to the record, or for as long as is reasonably required to provide proper care (or if this is in the interest of another person). Once this period has expired, your data will be destroyed. For data to which the WGBO does not apply, the general rule is that your data will not be retained any longer than necessary, unless a different statutory retention period applies to this data.

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‍What are your rights?

As a patient, you decide what information the foundation does or does not receive from you. The rights to which you are also entitled are summarized below. If you wish to exercise any of your rights, please submit a written request. At the top of these regulations, you will find the foundation’s contact information. The foundation strives to respond to your request within four weeks.

– Right of access and right to a copy

You have the right to review the information in your file. You may view your file by appointment. Personal notes and third-party information contained in the file are not subject to this right of access. In addition, you may always request a copy of your personal data. The foundation will provide this copy once, free of charge.

– Right to Correction

If you believe that certain information about you has been recorded incorrectly in our records, you may request a correction. You may also update your client file. In addition, please be sure to report any changes in your situation so that the information used to provide your care is accurate.

– Right to erasure

If you no longer wish for certain data to be stored in my records, you may request that I delete this data. In most cases, this request will be granted. In certain cases, deletion is not possible. Consideration must be given to the interests of others in retaining the data or to legal requirements that preclude its destruction.

– Right to restriction

The foundation has explained above how the data we receive from you is used. If at any time you wish to restrict this use—for example, if you do not want certain data to be shared with a specific organization—please let us know. We will comply with your request.

– Source data

If the foundation receives personal information about you from a third party, I will inform you of the source from which it received this information.

– Other rights

You also have the right to information, the right to restrict data processing, the right to object to data processing, and the right to receive your data in electronic form. In addition, you also have the right to request information about who made certain information available to others via the electronic exchange system and when, as well as when others have viewed or requested certain information.